Terms And Conditions

Introduction

Welcome to Cookants Home Food and Cookants Fresh. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.

1. General

1.1 These terms and conditions apply to all users of the Cookants Home Food and Cookants Fresh website and services. 1.2 By placing an order with us, you agree to these terms and conditions.

2. Account Registration

2.1 To use our services, you must create an account on our website. 2.2 You must provide accurate and complete information during the registration process. 2.3 You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Orders and Payment

3.1 All orders placed through our website are subject to acceptance and availability. 3.2 Prices for our products are listed on the website and are subject to change without notice. 3.3 Payment for orders must be made at the time of placing the order using the payment methods provided on the website.

4. Delivery

4.1 Cookants Home Food and Cookants Fresh aim to deliver orders within the specified time frame, but delivery times are not guaranteed. 4.2 Delivery is available within specific areas as indicated on our website. 4.3 In the event of a delay, we will notify you as soon as possible and provide an estimated delivery time.

5. Quality and Freshness

5.1 We guarantee the quality and freshness of our products at the time of delivery. 5.2 If you are not satisfied with the quality of the products received, please contact our customer service within 24 hours of delivery.

6. Returns and Refunds

6.1 Due to the perishable nature of our products, returns are not accepted. 6.2 Refunds will only be issued if products are damaged or spoiled at the time of delivery and reported within 24 hours. 6.3 Refunds will be processed within 7-10 business days.

7. Use of the Website

7.1 You agree not to use our website for any unlawful or prohibited activities. 7.2 You agree not to attempt to gain unauthorized access to any part of the website or its systems.

8. Intellectual Property

8.1 All content on the Cookants Home Food and Cookants Fresh website, including text, graphics, logos, images, and software, is the property of Cookants and is protected by copyright and other intellectual property laws. 8.2 You may not use any content from our website without our prior written consent.

9. Privacy Policy

9.1 Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10. Limitation of Liability

10.1 Cookants Home Food and Cookants Fresh will not be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of our services. 10.2 Our liability for any claim arising from a breach of these terms and conditions will be limited to the amount paid by you for the products in question.

11. Changes to Terms and Conditions

11.1 We reserve the right to update or modify these terms and conditions at any time without prior notice. 11.2 Your continued use of our website and services after any changes indicates your acceptance of the new terms and conditions.

12. Governing Law

12.1 These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Cookants operates. 12.2 Any disputes arising from or related to these terms and conditions will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

Contact Information

If you have any questions about these terms and conditions, please contact our customer service team at [email protected].

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.